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Frequently Asked Questions

  • How do you make your products?
    All items are made in small batches to ensure the highest quality!
  • Do you use preservatives?
    The lotion stick, whipped body balm, lip balm and lip scrub do not contain any water. They are made with all natural butters and oils, so a preservative is not necessary. You should still make sure that your hands are clean before you apply it to your skin.
  • Why is butter good for your skin?
    Shea, cocoa and mango butters help to soften and soothe your skin. These butters have antioxidant and anti-inflammatory properties which allow your skin to repair itself from free radicals and reduce signs of aging. They also contain fatty acids which help your skin form a protective barrier and retain moisture.
  • Why is oil good for your skin?
    Coconut, apricot kernel, avocado, olive, and rice bran oils are rich in fatty acids and vitamins A, D, E and K. Your skin will benefit from the antioxidant, antimicrobial and anti-inflammatory properties. They can naturally help your skin to heal, prevent bacteria and alleviate damage. These oils nurture and maintain your skin's natural oils.
  • Do the butters and balms have a shelf life?
    The lotion stick, whipped body butter, lip balm and lip scrub are best used within 12 months from the time of purchase.
  • How can I be sure your products are safe?
    All AyoKe formulations are meticulously created. Each batch is repeatedly checked for consistency and quality. The products have been tried and tested by various consumers and you can check out some of their positive comments here! All surfaces are cleaned and sanitized multiple times during the butter making process. I wear a mask and gloves while preparing each batch. Every jar and tube used is new, cleaned and sanitized prior to use.
  • How does shipping work?
    During the warmer seasons, some AyoKe products could melt under higher temperatures, so I may include a disposable cooling pack or cover with your shipment. Please note that since most AyoKe products are made to order (or made in small batches), the total estimated delivery time will include the time it takes to process your order in addition to the shipping time. To make sure that you receive your order in a timely manner, I will use USPS first class or priority mail with tracking. Local delivery is also available for a small fee.
  • What is your return/exchange policy?
    All sales are final. If your order is inaccurate or arrives damaged, please notify me within 5 days from the date that you received it.

FREQUENTLY ASKED QUESTIONS

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